Assign to user from dispatch page.

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Ben Cosey

• September 02, 2015 06:40

We are working towards the goal of always having someone assigned to all work orders. At this point once a call is created and dispatched to the proper vendor we have to go back into the work order and assign the call to someone. If there was an option to "assign call to self" or  edit the assignee from the dispatch page this would help from calls being dropped through the cracks.

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  Jelani Headley

  • September 10, 2015 00:26

  This belongs under the WO section but I agr with this suggestion. Users creating a WO through the browser or the app should have an Assignee option (separate from the provider) so our team can follow the WO to completion. 

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  Calvin Franklin

  • September 11, 2015 15:30

  This would be a great addition. This wold definitely increase the teams efficiency for day to day operation.

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