Knowledge Base

FM Persona

Facility Operations Knowledge Base

Learn how to manage work orders, RFPs, locations, dashboard users, and reports.

Contractor Persona

Contractors and Suppliers Knowledge Base

Learn about using Service Automation and Fixxbook as a Contractor or Supplier, as well as Contractor programs.

CSA Banner

Dashboard Users Persona

Location Users Knowledge Base

Enter and manage work orders in the Dashboard, as well as other Dashboard usage.

NEED MORE HELP? CONTACT US.
Submit a Ticket|ServiceChannel SLA

Help Desk: Monday - Saturday, 7:00 am - 11:00 pm ET

Facility Managers / Location Users:
clientsupport@servicechannel.com

Contractors:

contractorsupport@servicechannel.com

Call Center: 24/7

North America: 800-803-5822
International: Click Here

IVR Hotline: 24/7

516-500-7776