Reviewing Payment History in WorkForce

    As WorkForce charges your subscriptions, you are able to see each transaction per technician. On the Payment History tab under Payments, you can see transactions per technician; whether a payment was applied successfully or declined; the amount of each transaction; and the date and other transaction information, as illustrated below.

    Payment History in WorkForce

    Important: WorkForce charges each technician individually, and not in one lump sum. Be mindful that a large batch of technicians may result in your credit card being declined as your credit card company processes these orders.
    We recommend running technician subscriptions in smaller batches across a few days.

    How to view Payment History:

    1. In the main menu, click Payments. The Accounts tab opens by default.
    2. Click the Payment History tab. The list of subscription transactions appears.