About CIWO NTEs and Invoicing

    For CIWO work orders, you and your client negotiates pricing for services rendered based on a service level agreement. This information is entered by your client into a pricing matrix in Service Automation. This matrix — along with a services matrix — matches the services you are able to select in CIWO.

    After you submit a work order, the NTE is calculated on the work order. After your work order is validated and confirmed, you can then submit an invoice .

    NTE Calculations for CIWO