Accessing Service Automation

    ServiceChannel Service Automation is accessible through any Internet browser. Depending on your configuration, you may login using either a username/password combination, or through single sign on service.

    Note: Depending on your permissions, your ServiceChannel administrator may supply you a username and password. If you use your company’s intranet to sign in to Service Automation, please contact your internal IT department.

    How To Log In to the Dashboard Using Username/Password:

    1. Open an Internet browser and enter your Client URL (for example: yourbusinessname.servicechannel.com). The login page appears.


      Login Screen
    2. Enter your User ID and Password.
    3. Click Login. The Track WO/PO page appears.