About the Contractor Training Library

    The Contractor Training Library will show you how to use Service Automation. You will learn how to:

      1. Receive a Service Call through Service Automation
      2. Respond to a Service Call through Service Automation
      3. Update the Schedule Date of a Work Order
      4. Use the IVR System
      5. Enter Proposals into Service Automation
      6. Create Invoices in Service Automation
      7. Run Work Order Reports

    At the end, please take the Training Quiz. Upon passing, you will be issued your login information so you can access Service Automation and manage work orders.

    Use the navigation to the left to get started.


    Click here to navigate to the full list of videos.