About Track WO/PO

    The Track Work Orders & Purchase Orders (Track WO/PO) page allows you to search for work orders entered through the Service Automation Dashboard. Typically, the facility management team uses this section to manage all aspects of work orders; some district or regional managers may also have access so to view work orders for multiple locations.

    You may use Track Work Orders & Purchase Orders (Track WO/PO) to find work orders so you may:

    • view and edit work order details and statuses,
    • reassign work orders to another service provider,
    • add notes and attachments to work orders,
    • create requests for proposals and view proposals,
    • view invoices, and
    • create linked service requests.

    How to access Track WO/PO:

    1. (Upon login) The Track Work Orders & Purchase Orders page appears immediately after logging into Service Automation.
    2. (From elsewhere in Service Automation) On the top navigation bar, click Track WO/PO. The Track Work Orders & Purchase Orders page appears.

    Track WO/PO Page