Using Field Tech Manager Mobile to Manage Work Orders

    After assigning work orders to your desired internal technicians, your internal tech team will see the work orders in the Field Tech Manager mobile app. From here, technicians can:

    • view assigned work orders;
    • view work orders assigned to other technicians the same area;
    • check in and out of work orders;
    • change the status of the work order;
    • add photos/videos and notes to the work order;
    • reassign the work order to another technician or another service provider;
    • decline the work order; and
    • cancel the work order if the job is no longer necessary.

    See "About FTM Mobile" for more information.