Accessing WorkForce and Setting Up a WorkForce Profile

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    Watch a tutorial on the Workforce registration process.

     

    Creating a WorkForce profile is an important first step toward enabling Site Access for your provider partners and technicians. Work orders requiring Site Access cannot be checked in until technicians are added to WorkForce.

    WorkForce.ServiceChannel.com Landing Page

    How to Set Up a New WorkForce Account

    Note: Should you have a Fixxbook account, follow the instructions for “How to setup WorkForce with an existing Fixxbook account,” below.
    1. Navigate to workforce.servicechannel.com
    2. Click Sign Up. The Account Details page appears.
    3. Enter the name of your business and where your company is located, and then click Next.
    4. Scroll to the bottom of the list and click Create New Acct.
    5. Enter your company information, especially an email address and password.
    6. Check the box to Agree to the Terms and Conditions, and then click Done. Your WorkForce account is created.
    7. On the Checkr Step One page, click Set Up Now. The Checkr account page appears.
    8. Follow the steps to enter company information, payment information, and verification.
    9. Click Authorize. Checkr usually takes 1-3 business days to verify your business.
      Note: Checkr may contact you for additional business information and verification.

    In the console, you will see yourself as an Administrator. This also allows you to work as an on-site technician.

    You may add other technicians to WorkForce while Checkr verifies your business. See "Adding Technicians to WorkForce and Inviting Technicians to JobSite" for more information.

    Site Access WorkForce Console

    How to Access WorkForce with an Existing Fixxbook Account

    Note: Should you NOT have a Fixxbook account, follow the instructions for “How to set up WorkForce with a new Fixxbook account,” above.
    1. Navigate to workforce.servicechannel.com
    2. On the WorkForce page, click Login.
    3. Enter your Fixxbook username and password, and then click Login.
    4. On the Checkr Step One page, click Set Up Now. The Checkr account page appears.
    5. Follow the steps to enter company information, payment information, and verification.
    6. Click Authorize. Checkr usually takes 1-3 business days to verify your business.

    In the console, you will see yourself as an Administrator. This also allows you to work as an on-site technician.

    You may add other technicians to WorkForce while Checkr verifies your business. See "Adding Technicians to WorkForce and Inviting Technicians to JobSite" for more information.